INDUMARSAN focuses on offering the highest standards of quality and environmental responsibility in the sectors in which it operates, monitoring the various characteristics of our range of water-based and hot-melt adhesives, in compliance with FDA regulations.
Our commitment is focused on striving to achieve the best results in everything we do, in order to offer our clients a final product of the highest quality, guided by business ethics and environmental management that contribute to a more sustainable and socially responsible future.
We operate through a comprehensive work process in which not only the result matters, but also the means to achieve it. We work to have the best technologies and professionals, and we pay close attention to our internal procedures in order to be as efficient as possible.
As a company aware of the importance of prioritizing the principles of Quality, Environmental Responsibility and Customer Service to ensure the competitiveness and growth of our organization, we have developed this integrated policy, based on the following principles that must be upheld within our company:
- The best value for money.
- In-house laboratory at the factory.
- No-obligation quotes.
- Our clients are our top priority, and we work daily to ensure their satisfaction by adapting our services to their needs.
- Compliance with all requirements imposed by our clients, as well as all applicable legal and regulatory requirements in the field of quality and service.
- Continuous feedback from clients to improve our processes.
- Involving, motivating, and engaging all staff to participate actively in the company, as well as promoting their training, motivation, and communication.
- Our strict selection of suppliers ensures that the services they provide meet the highest standards.
- Ensuring continuous improvement by maintaining the system in an efficient and effective manner to demonstrate our commitment to clients, seeking better internal organization of work.
Our Quality Policy is constantly evolving and is reviewed to ensure it remains appropriate, always serving as a framework for the objectives defined by the Organization.
Valencia, April 29, 2025
Yolanda Martí Silvestre, General Manager of INDUMARSAN S.L